Patient Liasion Group

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Patient Liaison Group resources and self-care


Self-care: questions and answers

Self care encompasses the things individuals can do to protect their health and manage illness. The social determinants of health – the conditions in which people are born, grow, live, work and age – influence our resistance to illness and disease, as well as our ability to self care. There is a risk that without easily accessibly support and advice the advantages of self care will only be felt by higher socioeconomic groups. To help improve patients’ understanding of self care, the Patient Liaison Group has developed a ‘question and answer’ resource.

The resource is not intended to be exhaustive: its purpose is to provide patients with a basic introduction to self care, including what it involves, the risks and benefits, and where it can be accessed.



The impact of Brexit on patient care

On 19 September 2017, the BMA patient liaison group hosted a symposium to discuss how the UK’s withdrawal from the EU will impact on health services and patient care.

Find out more about the event


Knowledge sharing with patient and lay groups

In February 2017, PLG invited representatives from patient/lay groups, within professional medical bodies/medical royal colleges, whose aim is to provide an informed patient view on matters being addressed by the organisation

The focus of the event was to discuss the challenges and opportunities patient/lay groups face, share examples of best practice and lessons learnt, identify mutual interests and priorities, and explore the potential for future collaboration.

A report on knowledge sharing was compiled, representing the discussions of the attendees at the workshop.

Download the report


Doctors' titles: explained

The BMA is committed to supporting excellence in patient care which includes improving the patient experience. As part of this PLG has developed a resource for patients to help clarify 'who’s who' in a medical team. This is aimed at helping patients understand the roles, qualifications and training of the doctors who look after their care.

Here you can find a brief description of each role, together with the training requirements and details of the relevant regulatory and professional bodies.



Devolution - a patient perspective

In Spring 2016, the Patient Liaison Group (PLG) organised a symposium which focused on patient engagement in the context of healthcare devolution. Based on these constructive discussions PLG has produced two checklists - one for devolution site leads and one for patients.



Working together for better health

The NHS belongs to all of us. It is a limited resource and there are things that we can all do for ourselves and for one another to help the NHS work effectively, and to ensure resources are used responsibly. In the spirit of working together toward a common goal, we all have a role to play as partners in our own healthcare, ensuring that we receive high quality care.

Through this resource the Patient Liaison Group is working to improve patients’ understanding of their role in this process. 



Patient and public involvement: a toolkit for GPs

Engaged and involved patients are key to achieving a healthcare system that is responsive to their needs and values. The Patient Liaison Group wants to promote PPI (patient and public involvement), also known as PPE (patient and public engagement).

GPs and practice managers can use this tool kit to involve your patients and the public in healthcare planning and delivery.



Dispensed but unopened medications

Read our briefing paper on dispensed but unopened medication in the UK, including current data and causes of medicine waste, and schemed in palce to address the issue.



Hospital discharge: the patient, care and doctor perspective

Going into hospital can be an uncertain, and sometimes distressing, time for patients. The involvement of patients in decisions that affect them, and the information and support available for when they leave hospital, is pivotal in preventing unplanned readmissions and providing good continuity of care.

Personal stories are a critical part of putting a patient face to a policy issue. This booklet on hospital discharge, which documents fascinating true stories, told from the different perspectives of patients, carers and doctors. It is imperative these views are heard if we are to ensure the NHS is truly responsive to the needs of patients.