Last updated:

Contact us


If your query relates to Coronavirus please check our guidance before contacting us.

If your query is not urgent, please email the details to us instead at [email protected], along with your GMC number, and we will answer your query as quickly as possible.

The BMA exists to support its members in their professional lives.

If you are a BMA member with an employment query contact our advisers, they are here to help you.

Not a member? Access all the benefits of a BMA membership. Join today.


BMA employment advisers and membership enquiries

New extended contact hours

Telephone lines are open between 8am and 8pm Monday to Friday and 9am to 5pm Saturday, excluding bank holidays. Calls cost the same as geographic numbers starting 01 or 02.

Webchat is open 8am to 8pm Monday to Friday and 9am to 5pm Saturday, excluding UK bank holidays.

Message us on Twitter or Facebook to contact an adviser for assistance or to arrange a call back. Do not disclose any personal identifiable information about third parties when posting public messages via social media.


Book a call

You can book a call with an adviser between 8am to 8pm Monday to Friday and 9am to 5pm Saturday, excluding bank holidays.


Who are the BMA advisers?

First point of contact advisers

We are a team of specialist employment advisers.

Our job is to help you with any query or concern you have relating to your pay, your contract, terms and conditions or any other aspect of your working life.

Find out more




Code of conduct support line

Any concerns about the conduct of BMA members when they are representing the BMA or in the course of BMA business can be raised through the BMA Code of Conduct Support Line at 033 3212 3618. This is a free, 24-hour service for BMA members that provides support and guidance in dealing with their concerns and the impact of behaviours. You can find more information here.

Other ways to get in touch

  • Feedback and complaints

    The BMA is committed to ensuring that every member and all those in contact with the BMA receive a responsive and high-quality service and are satisfied with their interaction with us. We are always looking for ways to improve what we do. We welcome any feedback that you have, whether it is in the form of observations on what you found particularly helpful or what you feel could be improved, or a specific complaint about your experience that you would like to be investigated and actively addressed.

    We take all complaints very seriously and if you are unhappy with any of our services, we will listen and where improvements need to be made it’s important we have the opportunity to put things right.

    How to provide general feedback

    If you have any comments, positive or negative, about any aspect of your experience with the BMA or any person or organisation acting on its behalf, please let us know at [email protected]

    How to make a complaint

    If you have a complaint about your experience with the BMA or a service you have received, please send it by email to the BMA corporate development directorate at [email protected]. All complaints will be managed by the BMA corporate development directorate.

    For more information visit our Complaints area

  • BMA membership services

    Membership queries
    If you have a query about your BMA membership, please read our help guide before contacting the team
    Membership FAQs

    Web login queries
    If you are having trouble logging into your online account, please read our help guide before contacting the team
    Login FAQs

    Wellbeing support services
    Confidential counselling and peer support for all doctors and medical students, available 24/7
    Telephone: 0330 123 1245

    Immigration advice for members
    Email a BMA immigration adviser

    Financial services for members
    Telephone: 0345 609 2008
    Chase de Vere Medical 

    Personal and commercial insurance
    Telephone: 01823 250580
    Lloyd & Whyte

  • BMA House

    BMA House, Tavistock Square, London WC1H 9JP (map)

    General switchboard number
    Tel: 020 7387 4499
    Please note: BMA members should call 0300 123 1233 for any enquiry.

    Visiting BMA House
    Members are welcome to use the facilities, meet their colleagues and attend our events at BMA House.
    Find out more

    The BMA has produced an accessibility guide to help you plan your visit to BMA House.
    Download the guide

    BMA House meeting and event hire
    BMA House offers a wide range of flexible spaces to cater for all kinds of events. Contact us to find out more about room hire details.
    Tel: 020 7874 7020

  • BMA National offices

    14 Queen Street, Edinburgh EH2 1LL (map)
    Tel: 0131 247 3000 Fax: 0131 247 3001
    Email: [email protected]

    5th Floor, 2 Caspian Point, Caspian Way, Cardiff Bay, Cardiff CF10 4DQ (map)
    Tel: 029 2047 4646 Fax: 029 2047 4600
    Email: [email protected]

    Northern Ireland
    16 Cromac Place, Cromac Wood, Ormeau Road, Belfast BT7 2JB (map)
    Tel: 028 9026 9666 Fax: 028 9026 9665
    Email: [email protected]

    BMA Brussels Office
    BMA European Office, Rue du Luxembourg 3, Brussels 1000, Belgium (map)
    Tel: 0032 2 502 8501 

  • BMA media teams

    BMA England press office
    Tel: 020 7383 6448
    Email: [email protected]

    Head of Media and News Relations
    Helen Robinson-Gordon
    Direct line: 0207 383 6188
    Mobile: 07825 645463

    Senior Media Officer
    Steve Anderson
    Direct line: 0207 383 6512

    Senior Media Officer
    Paul Gadsby
    Direct line: 0207 383 6165

    Media Officer
    Amy Murphy
    Direct line: 0207 383 6254


    Press office Northern Ireland
    Tel: 028 9026 9673 or 028 9026 9666
    Email: [email protected]


    Press office Scotland
    Tel: 0131 247 3018, 0131 247 3050 or 0131 247 3023
    Email: [email protected]


    Press office Wales
    Tel: 029 2047 4608
    Email: [email protected]

  • Public affairs teams

    Public Affairs (London)
    Email: [email protected]

    Public Affairs (Northern Ireland)
    Tel: 028 9026 9678 Fax: 028 9026 9659
    Email: [email protected]

    Public Affairs Office (Scotland)
    Tel: 0131 247 3018, 0131 247 3050 or 0131 247 3023
    Email: [email protected]

    Public Affairs Office (Wales)
    Tel: 029 2047 4626 Fax: 029 2047 4621
    Email: [email protected]

    International inquiries
    International Department
    Tel: 020 7383 6133 Fax: 020 7383 6644
    Email us

  • Enquiries from the public

    Members of the public can get in touch with the BMA by phone 0300 123 1233 or by email at [email protected]

    Please also visit our patient information area for useful information on how the NHS works and more.

    Visit our Patient information area

  • BMA website

    Web login queries

    If you are having trouble logging into your online account, please read our help guide before contacting the membership services team.

    Login FAQs


    BMA website

    If you are having difficulty locating the information you need or if you wish to inform us of an error or fault with the website, please get in touch with the team. 

    Contact the Digital Content team

  • Conditions of use

    The BMA monitors inbound and outbound emails for viruses, hoaxes, profanity etc and reserves the right to intercept, read, store, filter, archive, delete, view, copy, block and examine all emails for compliance, security and audit purposes and if necessary, take proceedings against the parties involved.